Last Updated: June 2026

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Thank you for shopping with Rimaya Archery. This Shipping Policy outlines how orders are processed, shipped, and delivered.

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By placing an order through our website, you agree to the terms of this Shipping Policy.

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1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Processing times may be extended during:

• Holidays

• High-volume sales periods

• New product launches

• Unforeseen operational delays

Orders are not processed, shipped, or delivered on weekends or major holidays.

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2. Shipping Methods

Rimaya Archery utilizes reputable shipping carriers to deliver products within the United States.

Available shipping options and estimated delivery times will be displayed during checkout when applicable.

Delivery estimates are provided by the carrier and are not guaranteed.

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3. Shipping Rates

Shipping charges are calculated at checkout based on factors including:

• Package size and weight

• Shipping destination

• Selected shipping method

Any applicable shipping charges will be displayed before payment is completed.

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4. Delivery Timeframes

Estimated delivery times begin after order processing is complete.

While most orders arrive within the carrier's estimated delivery window, Rimaya Archery cannot guarantee specific delivery dates and is not responsible for delays caused by:

• Weather conditions

• Carrier disruptions

• Natural disasters

• Customs inspections

• Incorrect shipping information provided by the customer

• Events outside our reasonable control

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5. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Rimaya Archery is not responsible for orders delayed, lost, or delivered to an incorrect address due to inaccurate information provided during checkout.

If an order is returned because of an incorrect address, additional shipping charges may apply before reshipment.

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6. Order Tracking

When available, tracking information will be provided after an order has shipped.

Customers are responsible for monitoring shipment progress using the tracking information provided.

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7. Lost, Stolen, or Missing Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

Rimaya Archery is not responsible for:

• Lost packages marked as delivered

• Stolen packages

• Packages delayed by the carrier

If a package is lost during transit, customers should contact both the carrier and Rimaya Archery so that we may assist in initiating a claim when appropriate.

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8. Damaged Shipments

If an order arrives damaged, customers must notify Rimaya Archery within 48 hours of delivery.

Please include:

• Order number

• Description of the damage

• Photographs of the product

• Photographs of the packaging

Failure to report damage within 48 hours may limit our ability to assist with claims.

Replacement, store credit, or refund options will be evaluated on a case-by-case basis.

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9. Incorrect or Missing Items

If you receive an incorrect item or discover that an item is missing from your order, please contact Rimaya Archery within 7 days of delivery.

We will work to correct the issue as quickly as possible.

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10. Refused or Undeliverable Shipments

Orders refused by the recipient or returned as undeliverable may be subject to:

• Return shipping fees

• Original shipping charges

• Restocking fees, where applicable

Any refund issued will be reduced by applicable shipping and handling costs.

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11. International Shipping

International shipping may be available for select products.

Customers are responsible for:

• Customs duties

• Import taxes

• Brokerage fees

• Other government-imposed charges

Rimaya Archery is not responsible for delays caused by customs processing or import restrictions.

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12. Product Availability

All products are subject to availability.

In the event a product becomes unavailable after an order is placed, Rimaya Archery reserves the right to:

• Cancel the order and issue a refund, or

• Offer a substitute product of comparable value, subject to customer approval.

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13. Limitation of Liability

To the fullest extent permitted by law, Rimaya Archery shall not be liable for shipping delays, delivery failures, or losses resulting from circumstances beyond its reasonable control.

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14. Contact Information

For questions regarding shipping, tracking, damaged shipments, or delivery concerns, please contact:

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Rimaya Archery
Email: archeryrimaya@gmail.com
Website: www.rimayaarchery.com